ServiceNow Reader
ServiceNow provides a cloud platform for digital workflows across IT, employee, and customer operations. Striim’s ServiceNow Reader connects to a ServiceNow instance and reads data from one or more tables, publishing WAEvents that you can process or deliver to supported Striim targets.
Feature summary
Feature | Supported? | Notes |
|---|---|---|
Objects | ||
Standard Tables | ✓ | Specify one or more tables; wildcard |
Custom Tables | ✓ | Subject to the ServiceNow user’s ACL permissions. |
Authentication | ||
OAuth | ✓ | Uses ServiceNow OAuth application (Client ID/Secret). |
Manual OAuth | ✓ | Uses access/refresh tokens for unattended integrations. |
Security and Governance | ||
TLS 1.2 | ✓ | All connections use TLS. |
Connection Profile | ✓ | Store and reuse credentials and endpoints. |
Operations | ||
Initial Load | ✓ | Reads existing rows for selected tables. |
Pull-based Incremental Load | ✓ | Uses timestamp fields (for example, |
Automated mode | ✓ | Runs initial then incremental in a single application. |
Delete capture | ✓ | Requires Capture Deletes set to True and ServiceNow auditing enabled. |
Building Applications / Programmability | ||
Flow Designer | ✓ | Create and configure pipelines visually. |
Striim TQL | ✓ | Define readers and targets with TQL. |
Schema Handling | ||
Initial Schema Creation | ✓ | When enabled, propagates table schema to supported targets. |
Output as WAEvents | ✓ | This reader publishes WAEvents by default. |
Schema Evolution | - | |
Runtime | ||
Resilience | ✓ | Configurable connection retries and timeouts. |
Recovery | ✓ | Supports recovery from failures. |
Metrics & Auditing | ✓ | Standard Striim monitoring available. |